Commentary by Noah Kutz
Editor’s note: We at Wrangler News felt that the commentary between the passenger of UA 93 and the ground authorities on 9/11 would provide sad—and remarkable—additional insight for any of those who may not have heard it. Our prayers remain with the victims of this tragedy and their loved ones. A transcript of Todd Beamer’s final phone call as well as related commentary from LTC Dave Grossman can be found toward the bottom of this webpage. WARNING: Some viewers may find content to be sensitive and difficult to read.
On September 11th this year, 2977 American flags stood overlooking Tempe Town Lake, each bearing the name of an American who lost their life in the attacks that day 18 years ago. Various services and vigils were held over the weekend to commemorate loved ones, and people from across the Valley came together to remember.
The following day, Army, Air Force and Naval ROTC units of Arizona State University along with dozens of civilian volunteers disassembled the flags, and took time to remember those who paid the ultimate sacrifice on 9/11. Military officers—many of whom joined the service (or decided to stay in) following the attacks in 2001—reminded the midshipmen and cadets that these events 18 years ago shaped this nation and its military to be what they are today. Prior to the disassembly, members of the ROTC battalions gathered to hear a reading of Todd Beamer’s phone call from United Airlines flight 93. Todd, along with the other courageous Americans on that flight took control of their hijacked airplane, and sacrificed their lives in order to prevent another disaster. Following the disassembly of the Healing Fields, battalion members gathered once more for a final reading of a related transcript by Army LTC Dave Grossman. Both transcripts can be found below.
A Legacy That Lasts – The Story of United Flight 93
Todd: Hello… Operator…listen to me…I can’t speak very loud. –
This is an emergency. I’m a passenger on a United flight to San Francisco..
We have a situation here….Our plane has been hijacked…..can you understand me?
Lisa: (exhaling a deep breath to herself) I understand… Can the hijackers see you talking on the phone?
Lisa: Can you tell me how many hijackers are on the plane?
Todd: There are three that we know of.
Lisa: Can you see any weapons? What kind of weapons do they have?
Todd: Yes…. they don’t have guns….they have knives – they took over
the plane with knives.
Lisa: Do you mean…like steak knives?
Todd: No, these are razor knives…like box cutters.
Lisa: Can you tell what country these people are from?
Todd: No…..I don’t know. They sound like they’re from the mid-east.
Lisa: Have they said what they want?
Todd: Someone announced from the cockpit that there was a bomb on board.
He said he was the captain and to stay in our seats and stay quiet.
He said that they were meeting these men’s demands and returning to the
airport… It was very broken English, and… I’m telling you…it sounded fake!
Lisa: Ok sir, please give me your name.
Todd: My name is Todd Beamer.
Lisa: Ok Todd….my name is Lisa…Do you know your flight number? If you
can’t remember, it’s on your ticket.
Todd: It’s United Flight 93.
Lisa: Now Todd, can you try to tell me exactly what happened?
Todd: Two of the hijackers were sitting in first class near the cockpit.
A third one was sitting near the back of the coach section. The two up
front got into the cockpit somehow; there was shouting. The third
hijacker said he had a bomb. It looks like a bomb. He’s got it tied to
his waist with a red belt of some kind.
Lisa: So is the door to the cockpit open?
Todd: No, the hijackers shut it behind them.
Lisa: Has anyone been injured?
Todd: Yes, ..they…they killed one passenger sitting in first class.
There’s been lots of shouting. We don’t know if the pilots are dead or
alive. A flight attendant told me that the pilot and copilot had been
forced from the cockpit and may have been wounded.
Lisa: Where is the 3rd hijacker now Todd?
Todd: He’s near the back of the plane. They forced most of the
passengers into first class. There are fourteen of us here in the back. Five are
flight attendants. He hasn’t noticed that I slipped into this pantry to
get the phone. The guy with the bomb ordered us to sit on the floor in
the rear of the plane……….oh Jesus.. Help!
Lisa: Todd….are you ok? Tell me what’s happening!
Todd: Hello…..We’re going down….I think we’re going to crash.
……Wait – wait a minute. No, we’re leveling off….we’re ok. I think
we may be turning around…..That’s it – we changed directions.
Do you hear me….we’re flying east again.
Lisa: Ok Todd…. What’s going on with the other passengers?
Todd: Everyone is… really scared. A few passengers with cell phones
have made calls to relatives. A guy, Jeremy, was talking to his wife just
before the hijacking started. She told him that hijackers had crashed two
planes into the World Trade Center……Lisa is that true??
Lisa: Todd…..I have to tell you the truth…..it’s very bad.
The World Trade Center is gone. Both of the towers have been destroyed.
Todd: Oh God —help us!
Lisa: A third plane was taken over by terrorists. It crashed into the
Pentagon in Washington DC. Our country is under attack….and I’m afraid
that your plane may be pa rt of their plan.
Todd: Oh dear God. Dear God…….Lisa, will you do something for me?
Lisa: I’ll try….if I can….Yes.
Todd: I want you to call my wife and my kids for me and tell them what’s
happened. Promise me you’ll call..
Lisa: I promise – I’ll call.
Todd: Our home number is 201 353-1073…….You have the same name as my
wife…Lisa….We’ve been married for 10 years. She’s pregnant with our
3rd child. Tell her that I love her…….(choking up)..I’ll always love
her..(clearing throat) We have two boys.. David, he’s 3 and Andrew, he’s
1…..Tell them……(choking) tell them that their daddy loves them and
that he is so proud of them. (clearing throat again) Our baby is due
January 12th…..I saw an ultra sound…..it was great….we still don’t
know if it’s a girl or a boy………Lisa?
Lisa: (barely able to speak) I’ll tell them, I promise Todd.
Todd: I’m going back to the group—if I can get back I will…
Lisa: Todd, leave this line open…are you still there?……
Lisa: (dials the phone..) Hello, FBI, my name is Lisa Jefferson, I’m a
telephone supervisor for GTE. I need to report a terrorist hijacking of a
United Airlines Flight 93….Yes I’ll hold.
Goodwin: Hello, this is Agent Goodwin.. I understand you have a hijacking
Lisa: Yes sir, I’ve been talking with a passenger, a Todd Beamer, on
Flight 93 who managed to get to an air phone unnoticed.
Goodwin: Where did this flight originate, and what was its destination?
Lisa: The flight left Newark New Jersey at 8 A.M. departing for
San Francisco. The hijackers took over the plane shortly after takeoff,
and several minutes later the plane changed course – it is now flying east.
Goodwin: Ms. Jefferson…I need to talk to someone aboard that plane.
Can you get me thru to the planes phone?
Lisa: I still have that line open sir, I can patch you through on a
conference call…hold a mo…..
Todd: Hello Lisa, Lisa are you there?
Lisa: Yes, I’m here. Todd, I made a call to the FBI, Agent Goodwin is on
the line and will be talking to you as well.
Todd: The others all know that this isn’t your normal hijacking. Jeremy
called his wife again on his cell phone. She told him more about the
World Trade Center and all.
Goodwin: Hello Todd. This is Agent Goodwin with the FBI. We have been
monitoring your flight. Your plane is on a course for Washington, DC.
These terrorists sent two planes into the World Trade Center and one plane
into the Pentagon. Our best guess is that they plan to fly your plane
into either the White House or the United States Capital Building.
Todd: I understand…hold on……I’ll…….I’ll be back..
Lisa: Mr. Goodwin, how much time do they have before they get to
Goodwin: Not long ma’am. They changed course over Cleveland;
they’re approaching Pittsburgh now. Washington may be twenty minutes away.
Todd: (breathing a little heavier) The plane seems to be changing
directions just a little. It’s getting pretty rough up here. The plane is
flying real erratic….We’re not going to make it out of here. Listen to
me….I want you to hear this….I have talked with the others….we have
decided we would not be pawns in these hijackers suicidal plot.
Lisa: Todd, what are you going to do?
Todd: We’ve hatched a plan. Four of us are going to rush the hijacker
with the bomb. After we take him out, we’ll break into the cockpit. A
stewardess is getting some boiling water to throw on the hijackers at the
controls. We’ll get them….and we’ll take them out.
Lisa, …..will you do one last thing for me?
Lisa: Yes…What is it?
Todd: Would you pray with me?
They pray: Our father which art in Heaven
Hallowed be thy name,
Thy kingdom come, thy will be done
on earth as it is in heaven.
Give us this day our daily bread,
And forgive us our trespasses
As we forgive our trespassers,
And lead us not into temptation
But deliver us from evil
For thine is the kingdom, and the power, and the glory
The Lord is my shepherd, I shall not want…
He makes me to lie down in green pastures
He leads me beside the still waters
He restores my soul
He leads me in paths of righteousness
for His name’s sake
Yea, though I walk through the valley of the shadow of death
I will fear no evil, for thou art with me…..
Todd: (softer) God help me…Jesus help me….(clears throat and louder)
Are you guys ready?……..Let’s Roll……………………
On Sheep, Wolves, and Sheepdogs – Dave Grossman
By LTC (RET) Dave Grossman, author of “On Killing.”
“Honor never grows old, and honor rejoices the heart of age. It does so because honor is, finally, about defending those noble and worthy things that deserve defending, even if it comes at a high cost. In our time, that may mean social disapproval, public scorn, hardship, persecution, or as always, even death itself. The question remains: What is worth defending? What is worth dying for? What is worth living for?” – William J. Bennett – in a lecture to the United States Naval Academy November 24, 1997
One Vietnam veteran, an old retired colonel, once said this to me:
“Most of the people in our society are sheep. They are kind, gentle, productive creatures who can only hurt one another by accident.”
This is true. Remember, the murder rate is six per 100,000 per year, and the aggravated assault rate is four per 1,000 per year. What this means is that the vast majority of Americans are not inclined to hurt one another. Some estimates say that two million Americans are victims of violent crimes every year, a tragic, staggering number, perhaps an all-time record rate of violent crime. But there are almost 300 million Americans, which means that the odds of being a victim of violent crime is considerably less than one in a hundred on any given year. Furthermore, since many violent crimes are committed by repeat offenders, the actual number of violent citizens is considerably less than two million.
Thus there is a paradox, and we must grasp both ends of the situation: We may well be in the most violent times in history, but violence is still remarkably rare. This is because most citizens are kind, decent people who are not capable of hurting each other, except by accident or under extreme provocation. They are sheep.
I mean nothing negative by calling them sheep. To me it is like the pretty, blue robin’s egg. Inside it is soft and gooey but someday it will grow into something wonderful. But the egg cannot survive without its hard blue shell. Police officers, soldiers, and other warriors are like that shell, and someday the civilization they protect will grow into something wonderful.? For now, though, they need warriors to protect them from the predators.
“Then there are the wolves,” the old war veteran said, “and the wolves feed on the sheep without mercy.” Do you believe there are wolves out there who will feed on the flock without mercy? You better believe it. There are evil men in this world and they are capable of evil deeds. The moment you forget that or pretend it is not so, you become a sheep. There is no safety in denial.
“Then there are sheepdogs,” he went on, “and I’m a sheepdog. I live to protect the flock and confront the wolf.”
If you have no capacity for violence then you are a healthy productive citizen, a sheep. If you have a capacity for violence and no empathy for your fellow citizens, then you have defined an aggressive sociopath, a wolf. But what if you have a capacity for violence, and a deep love for your fellow citizens? What do you have then? A sheepdog, a warrior, someone who is walking the hero’s path. Someone who can walk into the heart of darkness, into the universal human phobia, and walk out unscathed
Let me expand on this old soldier’s excellent model of the sheep, wolves, and sheepdogs. We know that the sheep live in denial, that is what makes them sheep. They do not want to believe that there is evil in the world. They can accept the fact that fires can happen, which is why they want fire extinguishers, fire sprinklers, fire alarms and fire exits throughout their kids’ schools.
But many of them are outraged at the idea of putting an armed police officer in their kid’s school. Our children are thousands of times more likely to be killed or seriously injured by school violence than fire, but the sheep’s only response to the possibility of violence is denial. The idea of someone coming to kill or harm their child is just too hard, and so they chose the path of denial.
The sheep generally do not like the sheepdog. He looks a lot like the wolf. He has fangs and the capacity for violence. The difference, though, is that the sheepdog must not, can not and will not ever harm the sheep. Any sheep dog who intentionally harms the lowliest little lamb will be punished and removed. The world cannot work any other way, at least not in a representative democracy or a republic such as ours.
Still, the sheepdog disturbs the sheep. He is a constant reminder that there are wolves in the land. They would prefer that he didn’t tell them where to go, or give them traffic tickets, or stand at the ready in our airports in camouflage fatigues holding an M-16. The sheep would much rather have the sheepdog cash in his fangs, spray paint himself white, and go, “Baa.”
Until the wolf shows up. Then the entire flock tries desperately to hide behind one lonely sheepdog.
The students, the victims, at Columbine High School were big, tough high school students, and under ordinary circumstances they would not have had the time of day for a police officer. They were not bad kids; they just had nothing to say to a cop. When the school was under attack, however, and SWAT teams were clearing the rooms and hallways, the officers had to physically peel those clinging, sobbing kids off of them. This is how the little lambs feel about their sheepdog when the wolf is at the door.
Look at what happened after September 11, 2001 when the wolf pounded hard on the door. Remember how America, more than ever before, felt differently about their law enforcement officers and military personnel?Remember how many times you heard the word hero?
Understand that there is nothing morally superior about being a sheepdog; it is just what you choose to be. Also understand that a sheepdog is a funny critter: He is always sniffing around out on the perimeter, checking the breeze, barking at things that go bump in the night, and yearning for a righteous battle. That is, the young sheepdogs yearn for a righteous battle. The old sheepdogs are a little older and wiser, but they move to the sound of the guns when needed right along with the young ones.
Here is how the sheep and the sheepdog think differently. The sheep pretend the wolf will never come, but the sheepdog lives for that day. After the attacks on September 11, 2001, most of the sheep, that is, most citizens in America said, “Thank God I wasn’t on one of those planes.” The sheepdogs, the warriors, said, “Dear God, I wish I could have been on one of those planes. Maybe I could have made a difference.” When you are truly transformed into a warrior and have truly invested yourself into warriorhood, you want to be there. You want to be able to make a difference.
There is nothing morally superior about the sheepdog, the warrior, but he does have one real advantage. Only one. And that is that he is able to survive and thrive in an environment that destroys 98 percent of the population. There was research conducted a few years ago with individuals convicted of violent crimes. These cons were in prison for serious, predatory crimes of violence: assaults, murders and killing law enforcement officers. The vast majority said that they specifically targeted victims by body language: slumped walk, passive behavior and lack of awareness. They chose their victims like big cats do in Africa, when they select one out of the herd that is least able to protect itself.
Some people may be destined to be sheep and others might be genetically primed to be wolves or sheepdogs. But I believe that most people can choose which one they want to be, and I’m proud to say that more and more Americans are choosing to become sheepdogs.
Seven months after the attack on September 11, 2001, Todd Beamer was honored in his hometown of Cranbury, New Jersey. Todd, as you recall, was the man on Flight 93 over Pennsylvania who called on his cell phone to alert an operator from United Airlines about the hijacking. When he learned of the other three passenger planes that had been used as weapons, Todd dropped his phone and uttered the words, “Let’s roll,” which authorities believe was a signal to the other passengers to confront the terrorist hijackers. In one hour, a transformation occurred among the passengers – athletes, business people and parents. — from sheep to sheepdogs and together they fought the wolves, ultimately saving an unknown number of lives on the ground.
There is no safety for honest men except by believing all possible evil of evil men. – Edmund Burke
Here is the point I like to emphasize, especially to the thousands of police officers and soldiers I speak to each year. In nature the sheep, real sheep, are born as sheep. Sheepdogs are born that way, and so are wolves. They didn’t have a choice. But you are not a critter. As a human being, you can be whatever you want to be. It is a conscious, moral decision.
If you want to be a sheep, then you can be a sheep and that is okay, but you must understand the price you pay. When the wolf comes, you and your loved ones are going to die if there is not a sheepdog there to protect you. If you want to be a wolf, you can be one, but the sheepdogs are going to hunt you down and you will never have rest, safety, trust or love. But if you want to be a sheepdog and walk the warrior’s path, then you must make a conscious and moral decision every day to dedicate, equip and prepare yourself to thrive in that toxic, corrosive moment when the wolf comes knocking at the door.
For example, many officers carry their weapons in church.? They are well concealed in ankle holsters, shoulder holsters or inside-the-belt holsters tucked into the small of their backs.? Anytime you go to some form of religious service, there is a very good chance that a police officer in your congregation is carrying. You will never know if there is such an individual in your place of worship, until the wolf appears to massacre you and your loved ones.
I was training a group of police officers in Texas, and during the break, one officer asked his friend if he carried his weapon in church. The other cop replied, “I will never be caught without my gun in church.” I asked why he felt so strongly about this, and he told me about a cop he knew who was at a church massacre in Ft. Worth, Texas in 1999. In that incident, a mentally deranged individual came into the church and opened fire, gunning down fourteen people. He said that officer believed he could have saved every life that day if he had been carrying his gun. His own son was shot, and all he could do was throw himself on the boy’s body and wait to die. That cop looked me in the eye and said, “Do you have any idea how hard it would be to live with yourself after that?”
Some individuals would be horrified if they knew this police officer was carrying a weapon in church. They might call him paranoid and would probably scorn him. Yet these same individuals would be enraged and would call for “heads to roll” if they found out that the airbags in their cars were defective, or that the fire extinguisher and fire sprinklers in their kids’ school did not work. They can accept the fact that fires and traffic accidents can happen and that there must be safeguards against them.
Their only response to the wolf, though, is denial, and all too often their response to the sheepdog is scorn and disdain. But the sheepdog quietly asks himself, “Do you have and idea how hard it would be to live with yourself if your loved ones attacked and killed, and you had to stand there helplessly because you were unprepared for that day?”
It is denial that turns people into sheep. Sheep are psychologically destroyed by combat because their only defense is denial, which is counterproductive and destructive, resulting in fear, helplessness and horror when the wolf shows up.
Denial kills you twice. It kills you once, at your moment of truth when you are not physically prepared: you didn’t bring your gun, you didn’t train. Your only defense was wishful thinking. Hope is not a strategy. Denial kills you a second time because even if you do physically survive, you are psychologically shattered by your fear helplessness and horror at your moment of truth.
Gavin de Becker puts it like this in Fear Less, his superb post-9/11 book, which should be required reading for anyone trying to come to terms with our current world situation: “…denial can be seductive, but it has an insidious side effect. For all the peace of mind deniers think they get by saying it isn’t so, the fall they take when faced with new violence is all the more unsettling.”
Denial is a save-now-pay-later scheme, a contract written entirely in small print, for in the long run, the denying person knows the truth on some level.
And so the warrior must strive to confront denial in all aspects of his life, and prepare himself for the day when evil comes. If you are warrior who is legally authorized to carry a weapon and you step outside without that weapon, then you become a sheep, pretending that the bad man will not come today. No one can be “on” 24/7, for a lifetime. Everyone needs down time. But if you are authorized to carry a weapon, and you walk outside without it, just take a deep breath, and say this to yourself…
This business of being a sheep or a sheep dog is not a yes-no dichotomy. It is not an all-or-nothing, either-or choice. It is a matter of degrees, a continuum. On one end is an abject, head-in-the-sand-sheep and on the other end is the ultimate warrior. Few people exist completely on one end or the other. Most of us live somewhere in between. Since 9-11 almost everyone in America took a step up that continuum, away from denial. The sheep took a few steps toward accepting and appreciating their warriors, and the warriors started taking their job more seriously. The degree to which you move up that continuum, away from sheephood and denial, is the degree to which you and your loved ones will survive, physically and psychologically at your moment of truth.